CSN Helps desk technicians know first hand that the phrase 'there are no stupid questions' is untrue. It's understandable that people are nervous about computer technology, but everyday computer technicians are asked to help people out of problems that leave them asking......how do you get to work?Here is some proof from the help desk stupid questions archives at CSN:A customer was enraged because his computer had told him he was "Bad and an invalid." The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.Another customer called tech support to say her brand new computerwouldn't work. She said she unpacked the unit, plugged it in and sat therefor 20 minutes waiting for something to happen. When asked what happenedwhen she pressed the power switch, she asked, "What power switch?"Computer companies have change the text to their manuals from "Press Any Key" to "PressReturn Key" because of the question where is the "Any Key"?A confused caller was having trouble printing documents. He toldthe technician that the computer had said it "couldn't find the printer." Theuser had also tried turning the computer screen to face the printer-but thathis computer still couldn't "see" the printer.A woman called with a problem with her printer.
The tech asked her if she was "running it under windows." The woman responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine."And last but not least:TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at thesame time. That brings up a task list in the middle of the screen.
Now typethe letter "P" to bring up the Program Manager."CUSTOMER: "I don't have a 'P'".TECH SUPPORT: "On your keyboard, Bob."CUSTOMER: "What do you mean?"TECH SUPPORT: " 'P' on your keyboard, Bob."CUSTOMER: "I'm not going to do that!About CSN: A nationwide business to business computer service company, Computer Service Now, the CSN website can be found at Computer Service Now and can be reached toll free at 877-422-1907. CSN specializes in nationwide multi-location computer support..
President of Xponex Web and Media ServicesWebsite:www.Xponex.com8 YEAR OLDS CAN NOW BECOME COMPUTER PROGRAMMERS BECAUSE OF KIDBASIC, A COMPUTER PROGRAMMING LANGUAGE INVENTED BY LITTLE PROGRAMMER SOFTWARe
(ContentDesk) November 29 2003--KidBasic is the new programming language and software package invented by Little Programmer Software to teach children ages 8 and above, the basic to intermediate concepts of computer programming. Using this package, kids will be able to:* Use selected English verbs such as start,
stop, if, say and many others as computer commands. * Learn the logic behind algorithms, step by step instructions, and how to apply them to computer programming. * Create their own simple and advanced programs in relation to their age and grade level.* Experiment with creative ways to apply mathematics principles through programming projects such as calculating compound interest.The KidBasic software package comes with a colorful integrated development environment (IDE) and a guide book. Dr.
Genius, the KidBasic cartoon character, guides the children through a programming adventure that makes learning computer programming easy and lots of fun..
8 YEAR OLDS CAN NOW BECOME COMPUTER PROGRAMMERS BECAUSE OF KIDBASIC, A COMPUTER PROGRAMMING LANGUAGE INVENTED BY LITTLE PROGRAMMER SOFTWARe
eSmart Source Announces Partnership with SATO America for RFID Printers
eSmart Source Inc. a leading system integrator of RFID?enabled solutions and a member of EPCglobal US today announced they have entered into a product partnership agreement with SATO America, a leader in barcode printing since introducing the first thermal transfer barcode printer in 1979, under which eSmart Source will sell multi-protocol EPC-compliant RFID printers from SATO America.As part of the program, SATO and eSmart will work together to provide RFID labeling solutions in large scale RFID enablement projects that comply with the Wal-Mart mandate, requiring their Top 300 suppliers to embed RFID tags at the case and pallet. The addition of SATO's CL408e-RFID CL412e-RFID line of printers to eSmart's offerings means that customers can now obtain a complete RFID solution from the company.SATO RFID solutions include the CL408e and CL412e UHF RFID printers, utilizing multi-protocol RFID read/write technology, which supports EPC Class 1, ISO18000, and EM Marin protocols, (more popular...
eSmart Source Announces Partnership with SATO America for RFID Printers
NEW THERMAL PRINTERS FOR TOUGH LABELLING APPLICATIONS
???There are several models for users to choose from.
The MP Nova 4 for direct thermal printing of carton labels and the MP Nova 4 TT for thermal transfer printing of labels, tickets and tags.
Both offer exceptional print speeds of up to 250mm/s and can print labels of up to 115mm wide.
Multiple text and barcode formats are available.
This includes scalable true type fonts and most common barcodes, including two dimensional.
Printing is in high resolution at 200 dpi with a 300 dpi option.???Programming is easy.
For a single station this can take place directly on PC.
Nova thermal printers also have multiple connectivity for remote programming and integration with on-site or multi-site quality and process control systems such as SAP.
Connection ports include RS232, USB and Ethernet, with an option to fit a bi-directional Centronics port if required.???For low to medium capacity thermal printing Imaje also offers the...
Setting-up Your New Computer: How To Move Your Old Files to Your New Computer
You've got a new computer for your office. It's cleaner, better, faster and you can't wait to start to use it!However, your satisfaction of making a fresh start with a new computer is tempered by the fact that all of your "stuff" is still on your old computer. Everything that made your old computer YOUR computer: your personal settings, your business files, your company spreadsheets are still loaded on your old computer. You find yourself with a new computer that's not so great without a whole lot of the useful file information that is still stored on your old computer. How are you going to get all of that information onto your new computer? The process is called "data migration" and it can be a tedious and time-consuming task for you and your business.
Here are some suggestions to make this data migration go a little easier for you. CDs One option is to copy ("burn") everything to recordable CDs. Blank CDs are cheap, at about $1 apiece, and can hold more than 600 megabytes each....
Setting-up Your New Computer: How To Move Your Old Files to Your New Computer